Coaching Teams that Don't Want to be Coached


An interactive presentation with Viktor Cessan and Esther Derby

Join us for a 90-minute webinar where we’ll explore how to know what is going on with teams that don’t want to be coached–and what you can do to shift the dynamic.

In this interactive presentation we will describe the problems we see when teams don’t want coaching, but their manager thinks they do.

We’ll share scenarios based on our experience. We’ll ask you to share your thoughts about those scenarios, and we’ll share ours. 

What you can expect: 

  • One and a half hours focused on how to shift this common situation from a miserable failure to an emergent partnership.
  • Scenarios from our experience that illustrate the coaching challenges that teams, managers, and coaches face when coaches are imposed, rather than invited
  • We’ll analyze those using a model we’ve developed to help navigate both sense making and decision making when you find yourself in such a situation
  • Space for questions
  • Follow-up materials


Date: November 10, 2020

Time: 8:30-10:00 US CST / 9:30 EST  / 15:30 CET (UTC +1)

Fee: $100


Last year we recorded a podcast on this topic and it is, by far, our most downloaded episode. And, the topic continues to come up. Across the world and companies, we hear from coaches, teams, and managers describing conflicts that arise between coaches and teams–often because the teams don’t want a coach.

Management teams want to make a difference. They’ve heard success stories from companies that have put coaches on most of their teams. It sounds like a great pattern that should apply in many contexts. 

However, when you get beneath the success stories, a different picture emerges. A well-intentioned manager wants to improve team results. They assign a coach to the team. The coach shows up, but the team doesn’t want–or feel they need–any help. Some coaches still push ahead, leaving teams worse off and damaging relationships. Inflicting help is seldom helpful.

When a coach enters a system on the systems terms, a well functioning partnership can emerge. However, in many cases, coaches are imposed, with slim options to develop rapport before managers expect to see results. 

As more companies adopt permanent team coaches for their development teams, this is becoming increasingly important to explore. Institutionalizing team coaches has the opposite of effect–and often results in outright conflict. 

In this interactive webinar, we’ll go through common scenarios, talk about what happened, and share a model to help you assess and act when you encounter a team that doesn’t want coaching from you (yet). We’ll equip you with approaches to help you shift the dynamic and shape valuable partnerships that benefit you and the team.

FREE Fall Webinar Series


Introduction to the SEEM Model: Leadership at All Levels

Every organization—whether it is 5, or 50,000 people—faces three broad sets of concerns.

Who are we? Why are we? How do we make money?

What processes and projects enable us to deliver on our mission? How do we support the teams that make products and provide services?

How do teams work together on initiatives that solve problems and provide benefits for customers?

The SEEM model provides a way to address these concerns that maximizes the possibility of healthy self-organization, and adaptability.


Creating a Great Environment for Teams

Why to some teams thrive, while others slog their way to uncertain results? It isn’t some magic team chemistry.

Team effectiveness is the result of enabling conditions and the interactions of team members. I’ll talk about how to observe and assess enabling conditions for teamwork, team interactions, and dynamics.

We’ll look at these conditions through the lens of the SEEM model.


Psychological Safety and What it Means for Teams

Some people seem to think psychological safety means never feeling uncomfortable. In reality, it means being able to bring up uncomfortable stuff without fear of retribution.

We’ll look at how to recognize when safety is present or absent, and what you can do to foster safety.

Register for one or all three FREE webinars in the fall series.

I’ll share some ideas, then open it up for your questions.
I hope you’ll join me for this lively and absolutely FREE fall webinar series.

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