Tag: Retrospectives

Using Data in Problem-Solving

Several years ago, I was called to help an organization that was experiencing system outages in their call center. After months of outages and no effective action, they appointed an Operations Analyst to collect data and get to the bottom of the problem. Once they had data, the managers met monthly to review it. At

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Solving Symptoms

Recently, I attended two retrospectives.  Different teams, different states, different facilitators. I’m usually on the other side, leading retrospectives. Both retrospectives followed the “make lists” pattern.  One made two lists  “What worked well” and “What didn’t work well.”  The other made three lists “What worked well,” “What didn’t work well,” & “Issues or questions.” Once

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Agile Retrospectives: A Primer

From time to time, I hear from people who aren’t realizing value from their retrospectives. When I probe to understand the situation, I understand why they aren’t getting results–the process they are using isn’t designed to actually help the team think, learn, and decide together. So here’s a primer for Agile Retrospectives, a process to

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Eight Reasons Retrospectives Fail (And What You Can Do about Them)

This article first appeared on stickyminds.com. I’ve seen retrospectives help teams make major improvements. Yet, each time I talk to a group about retrospectives, someone always tells me, “We tried retrospectives, and they don’t work for us.” Why? My inquiries revealed eight common reasons behind retrospective failures. Some failures happen before the retrospective starts, some

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Making Retrospective Changes Stick

Retrospectives become a waste of time if the changes and improvements agreed upon in the meeting are never accomplished. Esther Derby believes in the power of retrospectives. And she knows firsthand that it’s easy to talk about a change, but not always easy to actually do something differently. In this week’s column, Esther shares experiences that illustrate this point and offers advice on how to make changes stick.

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