But are they working hard?

Recently, I met with a group of managers who work in an organization moving towards agile methods. People seem to be happy working on cross-functional teams. They solve problems and work things out without management intervention. Best of all, they produce working...

culture of entitlement, culture of blame

I received an email advertising  a workshop for managers, titled “Overcoming a Culture of Entitlement,”  last week. Here’s the hook: “When employees feel “entitled,” they resist change, they drag their feet, they’re not accountable, and leaders...

A Defining Moment

ac-count-a-ble adj. 1. Subject to the obligation to report, explain, or justify something; responsible; answerable. 2. Capable of being explained; explicable. (The Random House College Dictionary, Revised Edition, 1988.) Did you know that’s what accountable...

Unskilled and Unaware of It

Stephen Norrie (an avid and well-organized collector of articles related to software development, technology, business and humans) pointed me to this study: Unskilled and Unaware of It: How Difficulties in Recognizing One’s Own Incompetence Lead to Inflated...

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