Real leaders make space for others to shine

I’ve seen a renewed cry for leaders in organizations lately. Too often in these discussions, the attempt to define the characteristics of a leader boils down to a role in which one individual creates a vision for others to follow. That’s not enough. We need more...

Are you part of the team if you are on the team part-time?

“Part-timers just don’t seem to fit in with the team,” a manager complained recently. “I do everything I can to impress on them the importance of teamwork and team spirit, but they just don’t gel with the team. What can I do to motivate...

Dealing with “Difficult” Co-workers

We all have coworkers who rub us the wrong way, get on our nerves, and generally drive us crazy. Let’s consider these examples of three people who have difficult coworkers: 1. Ted finished working on a difficult bit of code and headed for the team meeting. When...

4 Influencing Skills to Get Your Ideas Accepted

A good idea is a valuable asset, and a lot of good ideas are a treasure trove. But what do you do with those ideas? Here’s a little story about an idea maker who isn’t very good at getting his ideas accepted…and 4 influencing skills to hone so your...

Bully Boss

A recent phone call reminded me of this article that I wrote in 2004. The story is real, the names are not. It’s a story that is all too common. *** Not too long ago, I had lunch with my friend Sarah. I hadn’t seen her in a while, so I was surprised when she...

A Tale of a Too-Hands-Off Manager

I recently worked with a team that was struggling. One of the team members, Tad, wasn’t playing by the rules the team had established. When the team formed, members agreed that each day they’d have a fifteen-minute stand-up meeting to report on progress. The team...

Tale of a Yo-Yo Manager

There is much more to empowering a team than simply stating “You’re empowered.” Consider the three Ws of empowerment: “what,” “when,” and “why” when creating boundaries that define which decisions are the team’s...

Is Collaboration the Right Way to Work? It Depends.

As a manager, your job is to organize people and work for success. That includes work design–figuring out whether you have a group or a team and creating an environment where people can do their best work. I don’t know about you, but work design...

No More Middleman: Avoid triangulated feedback

Tom looked up to see Jonathan, who had just transferred onto the team, standing in the doorway to his office. Jonathan looked red and flustered. “What’s up, Jonathan? Looks like you’ve got something on your mind,” Tom said, waving Jonathan in...

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