Category: Volume 2, Number 1

Volume 2, Number 1 of insights newsletter

The Appreciation Gap

Authors note: A recent blog post on Bob Sutton’s Work Matters reminded me of this little piece I wrote a while ago. A simple thank you can make a difference; appreciation builds good will, and reminds people that they are valued as human beings, not just as CPUs (Code Producing Units) or FTEs (Full Time

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