Last week I wrote about peer-to-peer feedback. In response, Liz Keogh offers her story here.

It almost always works better when peers resolve their own issues, even when the issues are socially awkward. Had Liz taken this issue to the MD, I suspect the outcome wouldn’t have been as good, and might have been very, very bad.

So even when with an issue like this, talk directly to the other person before escalating.