insights you can use

"Poor management can increase software costs more rapidly than any other factor." (Barry Boehm)


Monday, April 24, 2006
...and a management workshop in July

Johanna and I are offering a management workshop July 10-12 in lovely Minneapolis, MN.


More than salary, perks, or a spacious cubicle, an employee’s relationship with his or her direct supervisor determines work satisfaction and productivity. A manager’s ability to focus and leverage work affects everyone’s productivity. In this workshop, we’ll explore how to build strong and productive working relationships, one interaction at a time.



In our three days together, we’ll explore and practice:

1. How people really take in information and where things can go wrong, how to recognize when an interaction is off track, and what to do about it.

2. How to actively listen to what someone else is saying.

3. How to give—and receive—effective feedback.

4. How and when to coach and mentor.

5. What issues to address in career development and how to address them.

6. How to build trust with each person in your group.

7. How to have effective one-on-one meetings.


Audience: Managers and technical leaders who wish to hone their communication, feedback, and coaching skills to develop strong working relationships.


The format is simulations, exercises, and guided discussions. No dry boring lecture! No theoretical hand-waving. Just tried and true pragmatic management practices. Students will leave with practical tools they can apply right away.


Email for registration details derbyATestherderbyDOTcom.



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Thursday, April 13, 2006
Reminder: Secrets of Agile Teamwork in June

Secrets of Agile Teamwork: June 6-8 in Portland


Back by popular demand: Secrets of Agile Teamwork!


This workshop is for people who want to hone their collaboration skills, learn to navigate confict, and enhance communciation. This isn't theoretical stuff... you'll go home with practical tools that you can use the next day.


Beyond technical skills, Agile success depends on productive self-organizing teams. How do you develop, grow, and maintain a functioning self-organizing team? It’s not magic, but it doesn’t just happen either. Effective self-organizing teams rely on personal and interpersonal effectiveness. In this hands-on workshop, we’ll discover the secrets to developing the skills you need to succeed and lead on a self-organizing team.


Audience: Team leaders, team coaches, XP coaches, ScrumMasters and others leading and working in teams.


Pre-requisites: A desire to be best team member or team leader possible.


Logistics: We'll be at the Kennedy School in Portland, Oregon.


Benefits:


  • Improve the quality of interactions with customers and others outside the team
  • Increase the speed and effectiveness of feedback
  • Contribute to an environment for team success

    Here’s what people who have attended the workshop are saying:


    “Great workshop! Very thought provoking.”


    “This workshop gives you great skills in communicating with co-workers.
    Finally, I have a nice, friendly way to tell my coworker about that
    annoying habit they have.”


    “I think this is a must-attend workshop for almost all levels of
    career.”


    “Very positive. Worth the time and energy if you want a better
    understanding of communication with your peers. Informative and
    useful.”


    “Not boring corporate techniques. Real processes that help and
    accommodate everyone’s feelings.”


    “Interesting. Illuminating. Introspective.”


    “Esther and Diana teach the soft skills that you think you already have
    down. Attend it and you’ll know the value.”


    We still have a few places -- register soon! If you want more information email me.



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  • Tuesday, April 11, 2006
    Motivation

    I hear a lot of managers worry about how to motivate people. I don't think you can motivate people... people create their own motivation. But you can de-motivate people and unfortunately, too many managers do.


    Here are some of the de-motivators I see:


  • Certificates, awards, ceremonies, and other forced fun

  • Relentless deadlines

  • Micromanagement

  • Withholding information

  • Not making time to meet with people individually on a regular basis

  • Taking a one-up position

  • Ranking

  • Carrying poor performers

  • Treating people as “resources”

  • Dictating rather than including

  • Blaming team/system problems on individuals

  • Saying one thing and doing another

    When managers stop de-motivating, people find their own intrinsic motivation.


    Here’s an HBR article that outlines actions to create a motivating environment. I've also written a bunch about management action to create a motivating environment. Some of the articles are posted on my website (which I'm having overhauled -- hope to have a new shiny version with more articles up soonish).



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