5 Sources of Team Conflict

Conflict is inevitable at work. Sooner or later, people will disagree. Might be about what to test or how to implement a feature. Team members may disagree about what “done” means, or whether “always” means 100 per cent of the time or some thing else. If...

Bridging Structural Conflict: Same and Different

Conflict often feels persona. However, the source of conflict is often not. Different goals and priorities create structural conflict– which can then spill over into acrimony and blame. People focus on personal differences rather than the real source of...

Dealing with “Difficult” Co-workers

We all have coworkers who rub us the wrong way, get on our nerves, and generally drive us crazy. Let’s consider these examples of three people who have difficult coworkers: 1. Ted finished working on a difficult bit of code and headed for the team meeting. When...

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