A participant in one of my workshops of my workshops declared that in every team there is pecking order….and every one knows what the order is from one to n. Peck, peck, peck. Since this is the case, he reasoned, it follows that ranking people in organizations...
Every team needs leadership, even self-organizing teams. When I make this statement, some people assume I mean that every team needs a designated leader. I can’t blame them, most people are accustomed to thinking of leadership residing in a role or a charismatic...
I was talking to my friend Penny the other day about a team she coaches. She has a problem I’ve seen on many teams: a smart guy (or gal) who dominates the team. I’ll call Penny’s team member Bob. Most of the time Bob is an asset to the team. But when...
People who work in software are smart people who take pride in their abilities to understand complex information and solve difficult problems. But much of the work isn’t only about smarts. Creating most software requires the help and cooperation of other people....
A while back, a colleague, Susan, called to ask me for some advice. “I’ve been planning a vacation with my family for months,” she said. “And now my new client wants me on-site next week. I’d be happy to come the week after next, but they keep pushing. I told them I...
We all have coworkers who rub us the wrong way, get on our nerves, and generally drive us crazy. Let’s consider these examples of three people who have difficult coworkers: 1. Ted finished working on a difficult bit of code and headed for the team meeting. When...
As a manager, your job is to organize people and work for success. That includes work design–figuring out whether you have a group or a team and creating an environment where people can do their best work. I don’t know about you, but work design...
I’ve noticed something lately: when people write about collaboration, they discuss facilitated meetings or affinity grouping stickynotes. Well-run meetings that encourage participation and building consensus are certainly valuable. Grouping stickynotes can help...
If you’re a hiring manager, you know that a typical hiring process emphasizes technical skills, functional skills, and industry knowledge. Interpersonal skills are near the bottom of the list, if they make the list at all. However, if you’re hiring for an...
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