I visited an organization making an Agile transformation. It looked like the teams were making great progress. But the managers asked, “How can we tell they are working hard?” Team members seemed happy with their cross-functional teams. They solved...
I received an email advertising a workshop for managers, titled “Overcoming a Culture of Entitlement,” last week. Here’s the hook: “When employees feel “entitled,” they resist change, they drag their feet, they’re not accountable, and leaders...
ac-count-a-ble adj. 1. Subject to the obligation to report, explain, or justify something; responsible; answerable. 2. Capable of being explained; explicable. (The Random House College Dictionary, Revised Edition, 1988.) Did you know that’s what accountable...
Stephen Norrie (an avid and well-organized collector of articles related to software development, technology, business and humans) pointed me to this study: Unskilled and Unaware of It: How Difficulties in Recognizing One’s Own Incompetence Lead to Inflated...
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