Category: Self-management

Bully Boss

A recent phone call reminded me of this article that I wrote in 2004. The story is real, the names are not. It’s a story that is all too common. *** Not too long ago, I had lunch with my friend Sarah. I hadn’t seen her in a while, so I was surprised when she

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The Blame Game

No one likes to be blamed, so why do we blame each other in the first place? What place does it have in our relationships, and how does it affect our problem-solving abilities? A personal experience with customer disservice to highlight our attraction to assigning blame and how it delays us from reaching solutions. Not

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Facing Up to the Truth

(c) 2001-2010 Esther Derby “There is nothing either good or bad, but thinking makes it so.” William Shakespeare’s Hamlet, Prince of Denmark, Act II, Scene 2 The other day I was skimming the Harvard Management Update when a section in bold red print caught my eye: “Why don’t more organizations stop and think? Because they

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