Category Archives: Volume 4, Number 2

insights Volume 4 Number 2

A Manager’s Guide to Getting Feedback

© 2006-2010 Esther Derby Author’s Note: In general, anonymous feedback in the workplace doesn’t work. It destroys trust, and doesn’t give the opportunity for followup, clarification, or problem-solving. But there is an exception.  Sometimes the only way to get feedback up the chain–from direct reports to managers–is to use a process that anonymizes individual responses,…

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