What’s in a Name? The name of this blog comes from the title of a column I wrote for STQE magazine (Management) Process Improvement a couple of years ago. The article talks about some of the fundamental things we can do to become more effective managers: — Learn about ourselves and how we respond in…

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Notice and Appreciate Do you notice the people you work with? I worked with a team this summer who had just completed a highly successful project. It was so successful, that the company gave each team member a significant cash reward $$$. You’d think people would be happy, right? As I talked to members of…

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Too much to do The other day I received an email from a colleague who is the QA/Test director for a mid-sized software company. Like many of us, she’s busy–too busy. She feels like she’s running at 100 mph all day and barely has time to pause and think. One of our most important jobs…

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Compared to What?

Compared to What? I just returned from my annual winter road trip. My trip included a visit to Chaco Canyon. I’d been warned about the bad roads. But I’ve been on some bad roads, and figured that with a four-wheel drive vehicle with plenty of clearance, we’d be ok. As we made the turn down…

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