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Title / Description	Publication(s)	Year	Topic
A
The Appreciation Gap The number on reason people leave their jobs is easy to fix.	insights	2004	Management
Are You Listening? A story of understanding customer expectations.	STQE (?)	2003	Working Effectively
Are You Ready to Coach Seven questions to ask yourself before coaching	ScrumAlliance.org	2006	Working Effectively
At What Cost? What are the trades-offs between quality and urgency?	STQE (?)	2001	Project Management
Avoiding the Expectations Gap	insights	2003	Working Effectively
B
Beyond Belief. How do our mental models effect our ability to solve problems?	STQE (?)	2001	Management
Bridging Communication Gaps	insights	2003	Working Effectively
Building a Requirements Foundation through Customer Interviews Don't just what your customers want, understand their world and how they use your product.	insights	2004	Working Effectively
C
Change That Fits	insights	2003	Working Effectively
Climbing the Learning Curve. Methods to support practice and integration of new skills.	Insights Stickyminds.com	2002	Management
Communicating the Big Picture.	Stickyminds.com	2004	Management
Communicating through Change	CrossTalk	2005	Organizational Change
Congratulations! You're a Manager	STQE	2003	Management
D
A Defining Moment. A rumination on management code words	STQE (?)	2002	Management
Delivering Effective Feedback	insights	2003	Management
Designing Useful Metrics	STQE (?)	2000	Management
Do We Have to Choose Between Management and Leadership? Do organizations need fewer managers and more leaders? Do the qualities of one outweigh those of the other? I think not. Organizations need both.	stickyminds.com	2006	Management
E
Entrust to Another	insights	2006	Management
F
Facing Up to the Truth. Why is it so hard to look at what is really happening on projects?	STQE (?)	2001	Project Management
First Things First. Some people believe we should check our emotions at the door when we go to work. But suppressing our emotions doesn't help us get work done. Dealing with them does.	Stickyminds.com	2003	Working Effectively
Five New Years Resolutions for Managers	ComputerWorld.com	2004	Management
Foreshadows	insights	2005	Working Effectively
H
The Hard Truth About Soft Skills.	Better Software	2005	Working Effectively
Held Hostage by a Prima Dona	Better Software	2005	Management
Helping Your Team Weather the Storm	stickyminds.com	2005	Working Effectively
Hiring for a Collaborative Team	Computerworld.com	2004	Management
How to Improve Meetings When You're Not in Charge. You're not condemned to meandering meetings when you facilitate from the back of the room.	Stickyminds.com	2003	Working Effectively
How to Talk about Work Performance: A Feedback Primer. The basics for providing effective feedback about work performance.	CrossTalk	2003	Management
I
If at First and Last, You Don't Succeed. Options for approaching projects that have a miniscule chance of success.	STQE (?)	2002	Project Management
Interviewing Your Next Boss	insights	2003	Working Effectively
Is Your Boss a Bully?	Stickyminds.com	2004	Management
J
Jumping to Conclusions	insights	2004	Working Effectively
M
Manager Heal Thyself. What is the managers role in implementing development process improvements?	Cutter IT Journal	Oct 2001	Management
Managing a Struggling Employee	insights	2003	Management
(Management) Process Improvement. What can we do to improve our own management processes?	STQE (?)	2001	Management
Measuring Up. A simple method to track user expectations during development.	Stickyminds.com	2002	Project Management
Mistaken Interpretation.	Stickyminds.com	2005	Working Effectively
Modeling Organizational Change	STQE (?)	1999	Organizational Change
N
No More Middleman.	Better Software	2005	Management
O
Out of Mind, Out of Sight	insights	2003	Working Effectively
P
Peer-to-Peer Feedback.	Stickyminds.com	2005	Working Effectively
Pennywise. The go-go days of the 90s are gone, and with them extravagant hiring budgets. Most companies are being more conservative in making offers to candidates. If you’re working on a tight hiring budget, how can you make the most of your hiring power?	Stickyminds.com	2003	Management
Personal Observation Process	Software Development		Management
Planning for Committed Action	computerworld.com	2004	Working Effectively
Planning for Success. You've just been handed an important project, and you're not sure the team can handle it. What do you do?	Computerworld.com Insights	2003	Project Management
Preparing for a Management Role.	The Cutter Email Advisor	2002	Management
Q
Quality Interactions Some people say that quality starts with requirements. I think it starts long before that...	insights	2005	Working Effectively
R
Rating Scheme, Disrupted Team.	Better Software.	2004	Management
A Real Go-Getter. Should you promise the moon?	STQE (?)	2003	Management
Real-Time Feedback. Some managers believe that a yearly review is the time to give feedback. But there's a price to pay for waiting to communicate about performance.	Computerworld.com	2003	Management
Risky Beginnings. Software Testing and Quality Engineering	STQE (?)	2000	Project Management
The ROTI Method for Gauging Meeting Effectiveness. How good are your meetings? Here's some advice to make them even better.	Stickyminds.com	2003	Working Effectively
S
The Secret Ingredients of High Morale. Recognition and rewards are the keys, right? Not so, according to a group of experts (a software team).	Stickyminds.com	2003	Management
Self-Facilitation Skills for Teams.	Agile Times.	2004	Management
Setting Clear Priorities	insights	2003	Management
Seven Ways to Revitalize Your Sprint Retrospectives	ScrumAlliance.org	2006	Working Effectively
Skills Are Only Half-the Equation for Success	stickyminds.com	2004	Management
Should a Manager Know a Language? The definitive answer to the often asked question.	STQE (?)	2002	Management
Singing the Songs of Project Experience: Patterns and Retrospectives. A pattern is a proven solution to a recurring problem... and retrospectives are a good place to look for them. (coauthored with Linda Rising)	Cutter IT Journal	2003	Project Management
Stuck in Neutral. Have you ever been stuck? Here are some strategies that might help you get going again.	STQE (?)	2003	Working Effectively
T
Taking Charge of Your Own Fate	insights	2004	Working Effectively
Talk, Talk, Talk.	Stickyminds.com	2004	Management
Thinking About Thinking. A rumination on how humans think and two books that can help.	STQE (?)	2001	Book Commentaries
Tool Time	STQE	2003	Working Effectively
U
Unearthing Buried Feedback	stickyminds.com	2005	Working Effectively
W
What Could Possibly Go Wrong? A short lesson in risk management.	Stickyminds.com	2001	Project Management
What Your Weekly Meetings Aren't Telling You.	Better Software.	2004	Management
What's Your IQ? Much of our work involves gaining the cooperation of others. Listen in on two conversations to see how you can improve your IQ (influence quotient).	Stickyminds.com	2003	Working Effectively Management
Where Does Your Time Go? Busy people get the most done -- or do they?	Computerworld.com	2003	Working Effectively
Why Can't We Agree	insights	2006	Working Effectively
Win-Win Delegation.	Stickyminds.com	2004	Management
Y
You're Still Needed. How is life different for managers when the organization adopts Agile methods? Co-authored with Diana Larsen	Software Development	2004	Management

STQE = Software Testing and Quality Engineering