I hear a lot of managers worry about how to motivate people. I don’t think you can motivate people… people create their own motivation. But you can de-motivate people and unfortunately, too many managers do.
Here are some of the de-motivators I see:
Certificates, awards, ceremonies, and other forced fun
Not making time to meet with people individually on a regular basis
Taking a one-up position
Carrying poor performers
Treating people as “resources”
Dictating rather than including
Blaming team/system problems on individuals
Saying one thing and doing anotherWhen managers stop de-motivating, people find their own intrinsic motivation.Here’s an HBR article that outlines actions to create a motivating environment. I’ve also written a bunch about management action to create a motivating environment. Some of the articles are posted on my website (which I’m having overhauled — hope to have a new shiny version with more articles up soonish).